Terms & Conditions

  1. An Accommodation Contract shall be deemed to have been concluded when the Hotel has duly received full payment at check in or 50% deposit of accommodation rate for a reserved accommodation.
  2. The Guests are entitled to cancel an accommodation reservation 24 hours prior to the date of reservation subject to 10% cancellation charges deduction from deposit.
  3. The Hotel may cancel the Accommodation Contract if:
    • The Guest has not shared the particulars requested by the Hotel in the form provided for check in.
    • The Hotel has requested the payment of the Accommodation Deposit but has not received it by the specified date.
    • The Guest has not observed prohibition actions such as smoking in bed, tampers with fixtures and installations in the room and breaches hotel regulations.
  4. The Guest staying at the Hotel shall be entitled to use the guest room on the of arrival to 12:00Noon on the next day. However if the quest is accommodated continuously for some period, the Guest may occupy the guest room all day, except for day of arrival and departure.
  5. The guest shall observe the Hotel regulations established by the Hotel and posted within the premises of the Hotel.
  6. Accommodation charges, etc shall be paid at the front desk at the time of check in the Guest or departure or when requested by the Hotel. Credit sale of rooms and services are prohibited.
  7. The Hotel shall not be liable for the vehicle of the Guest when the Guest utilizes the parking lot of the Hotel.
  8. The Guest shall compensate the Hotel for any damage caused due to intent or negligence on part of the Guest.
  9. Any dispute regarding the Accommodation Contract between the Hotel and the Guest shall be resolved through mediation. Failing mediation by a single Arbitrator appointed by the Lagos State Court of Arbitration.